Shape the future of WWF-Australia’s supporter experience and be a catalyst for change! Lead major CRM & Martech projects, champion digital transformation, and help us build a world where people live in harmony with nature. Apply now to make an impact!

• Workplace flexibility including monthly RDO
• WWF-Australia Office location negotiable
• 2 year full-time contract
• Join a diverse global network working for people and planet across 100 countries
• Work in a high performing, values-driven organisation

You can find the full position description and selection criteria by (("clicking here")).

About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change - in Australia, the Asia-Pacific region, the Southern Hemisphere and globally. We are a values-driven organisation with a diverse global network of local organisations working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.

About the Role
The Project Manager – CRM & Martech leads the on-time, on-budget delivery of WWF-Australia’s CRM implementation and migration project, along with other strategic initiatives as directed. This role oversees the relevant project team, governance, and risk management to ensure marketing technology aligns with and supports WWF’s strategic goals.

Key Accountabilities (Refer to Position Description for full list of Key Accountabilities)

• Project manage the end-to-end delivery of the WWF-Australia CRM implementation & migration project to Salesforce nonprofit cloud on time and on budget, including all relevant deliverables and tasks.
• Lead on core CRM & marketing tech project management tasks including scheduling, delivery management, project governance and communication, and contract, budget and risk management.
• Ensure that senior stakeholders, including the CRM steering committee, executive team and board committees are updated as relevant on the progress of the project and project risks.
• Establish and lead a cross-functional project team to ensure delivery of the CRM & martech project deliverables and timely management of project risks.

Skills, Knowledge and Experience (Refer to Position Description for full list of Selection Criteria)

• Contributes to strategic and/or operational planning, systems, processes, delivery and reporting.
• Complies with legislation and standards, policies and practices, particularly advocacy with excellence, information security, health and safety, child protection, prevention of sexual exploitation and abuse, security, sustainability, and equal employment opportunity.
• Performs budget administration, risk and quality management, and reporting.

Our Commitment to Diversity: WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.

Our Commitment to Safeguarding: WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children.

As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.

You can find the full position description and selection criteria by (("clicking here")).

Applications

Please include the following two attachments: (1) a cover letter/statements against the selection criteria and (2) your resume (CV).

We may review applications and interview candidates on a rolling-basis, therefore we encourage you to apply at your earliest convenience. 

Note that applicants require current unlimited working rights in Australia to be eligible for this role.

Closing Date: 11:59PM, 3rd September 2025

Contact: For any questions, please contact jobs-au@wwf.org.au